Buy Tickets

Get ready to experience the unexpected! Here, nothing is as it seems and you have the chance to experience it first hand. Don’t wait any longer, choose your date and time and secure your tickets today.

Do you already have your ticket for the fascinating world of illusions, but need to reschedule your visit? Don’t worry! You can do it yourself with just one click below.

Do you have questions? We have compiled answers to the most frequently asked questions to help you.

Visit Information

  • The visit lasts approximately one hour.

  • No, the visit is completely self-guided. All our exhibitions include
    descriptions in two languages. Additionally, our staff will be happy to assist
    you with any questions.

  • Yes, but please note that box office sales are subject to availability, as
    online sales are prioritized.

  • Yes, strollers are allowed. Additionally, children aged 0 to 3 years can enter
    for free.

  • Yes, although there are two rooms with inclines that are not accessible by
    wheelchair. Nevertheless, the museum has over 50 optical and
    photographic illusions to enjoy.

  • Absolutely! We encourage it. Many of our exhibitions are designed to be
    appreciated through a camera. Don’t forget to ensure your device’s battery
    is fully charged.

  • Yes, we’re open 365 days a year. We recommend checking our website or
    Google for special opening hours.

  • No, we currently do not have any free entry days or times

Tickets and Rates

  • No, we do not accept the cultural voucher. However, you can take
    advantage of other discounts available on our website.

  • No, it’s not possible to reserve tickets and pay later. The purchase options
    are:
    ● Online: Payment via credit or debit card.
    ● At the box office: Payment via credit card, debit card, or cash.

  • No, our tickets are non-refundable. Please check our policies on the
    website for more information.

  • Yes, tickets are valid for 30 days from the selected visit date. You can
    change the date as follows:

    ● Online: From our website under the “Reschedule your visit here” section.
    ● At the box office: Our staff can assist you with the change

Discounts and Documentation

  • Any document that includes your name and is related to the discount you
    wish to apply.

  • No, but other current discounts may apply.

  • No, companions must purchase their own ticket at the applicable rate

  • ● A valid university ID must be presented at the time of the visit.
    ● This does not apply to vocational training.
    ● If no proof is provided, the general admission rate difference must be
    paid.
    ● We accept IDs from any city or country. The documentation can be
    shown in digital format.

  • A valid ID from the educational institution where you work or a payroll
    document indicating your current position. The documentation can be
    presented digitally.

Gift Cards

  • Yes, you can purchase them on our website

  • To redeem a gift card, visit our website and select the desired ticket type,
    date, and time. When completing the required information, enter the gift
    card code in the “Redeem Gift Card” section during checkout.

  • Yes, it can be used for products in the museum shop.

  • Yes, they are valid for one year from the date of purchase.

General Information

  • Calle del Doctor Cortezo, 8. 28012 – Madrid

  • Tirso de Molina – Line 1

  • We do not have a dedicated parking lot, but there is a private one
    next to the museum

  • We do not have a telephone line. All communication is handled via
    email.

  • [email protected]

  • The museum is located within the Madrid Central area.
    Please check the official regulations on the Comunidad de Madrid website